When the pop up options come up click “save image” Scroll down and hold down on the image you wish to save.It is strongly recommended to use an iPad over a phone for calls to offer a better user experience. Then close out setting window and resume call.When in a call if the JPM background doesn’t come up automatically, click the down chevron (arrow) next to video at the bottom menu bar and select “choose virtual background”.Upload image of choice then click save (or open depending on computer).Alternatively, navigate to the Zoom dropdown menu at the top of the screen and select ‘Preferences’.In Zoom via the app (not in VDI), navigate to the top right corner of the application window, click on the gear icon for ‘Settings’.Save the image on your device/computer (not on your Workspace desktop).Choose 'Save Picture As' (note: the command may vary by browser).Backgrounds options can be found in the left tool bar, organized by each line of business Right click on the background image you wish to use.To download branded background screens for use on Zoom make sure you are viewing this page in a web browser outside of the JPMC Workspace/Firewall. Please enter a valid search, no special characters allowed.